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<p>We are sorry to hear that your locking system has stopped working. In 99% of cases, it will be a quick fix to sort this, or you may need some new spare parts, depending on what the issue is. Most issues can be diagnosed watching the following video, you can then <a href="https://helpcentre.truckman.co.uk/en-US/contact">contact us</a> from there and we can give you the best advice to get the issue resolved.</p><p><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="100%" src="https://www.youtube.com/embed/fEzNHQJCFO4?autoplay=1&amp;mute=1&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p>

We are sorry to hear that your locking system has stopped working. In 99% of cases, it will be a quick fix to sort this, or you may need some new spare parts, depending on what the issue is. Most issues can be diagnosed watching the following video,

What do I do if my hardtop locking system has stopped working correctly?

Our Products

Hard Tops

Is the SwingCase compatible with a BedRug?

Will my BedRug fit on top of a load liner?

BedRug

Is drilling required?

What is the floor of the drawer made of?

Where are the mounting points?

Can I access the 12V socket?

Do DECKED products come with accessories?

Are locks included?

Does the DECKED system work with a bedliner?

Do I need to drill any holes?

Drawer Storage System

What is a CargoGlide constructed from?

CargoGlide

DECKED

Is the EGR RollTrac waterproof?

Will there be any drilling into the vehicle body when installing EGR RollTrac?

How do I clean my EGR RollTrac?

Will my EGR RollTrac discolour over time?

Where does the water and rainfall go?

What is the load capacity of EGR RollTrac?

Will installing the EGR RollTrac affect my fuel economy?

What happens if my car battery is flat? Will I be able to open the EGR RollTrac Electric?

Can the Mountain Top roll cover fit factory roll bars?

What is the weight limit of my Mountain Top roller shutter?

Will the Mountain Top plugs and screws fit my truck?

What is the weight limit of the Mountain Top Cargo Slide?

Will a Mountain Top Cargo Slide fit my bed liner?

I have a factory fitted roller shutter, is it a Mountain Top?

I require a bed liner; will it be compatible with a Mountain Top tonneau cover?

Is the Mountain Top roller shutter water tight?

Can the Bed Divider be fitted to a spray-in load liner?

Can I retain my original ladder rack with a Mountain Top tonneau cover?

Can the EVOm and EVOe roller shutter be partially opened/closed?

Can you supply a replacement key for my Mountain Top?

Mountain Top

What is the storage volume of the UnderCover SwingCase?

What are the dimensions of the SwingCase?

SwingCase

Do your rooftop tents come with mattresses?

Are rooftop tents difficult to install?

What’s the best way to store my rooftop tent?

Are rooftop tents safe during storms or high winds?

How do I clean my rooftop tent?

Rooftop Tents

What do shock absorbers and springs do?

What does BP-51 stand for?

Does it really matter that my vehicle sits a little lower when loaded?

How does off-road suspension differ from your vehicle’s standard suspension?

What information will I need when selecting suspension for my vehicle?

Suspension

Our Brands

Do I need an Under Rail or an Over Rail Bed Liner?

What's the difference between the SportGuard and a standard liner?

Bed Liners

Are your Bull Bars road legal?

I have front parking sensors, is a Bull Bar compatible?

Bull Bars

Where is my hardtop serial number?

How do I know which hardtop will fit my vehicle?

Where can I find the paint code for my pickup?

What is the weight of a Truckman canopy?

Do fully built rear doors come with gas struts?

Can I add roof bars to my hardtop?

What is the maximum weight I can carry on the roof of my hardtop?

Can I get replacement keys for my Truckman hardtop?

How is a hardtop secured to my vehicle?

Will my Truckman hardtop windows be tinted/blacked out?

Does the hardtop make my truck bed 100% waterproof?

Can you put a hardtop over a roller shutter?

Which Truckman hardtops come with gullwing side windows?

Can I change the windows in my hardtop to a different style?

How tough is the glass?

How do I maintain my hardtop?

Is there an electrical adapter to wire a Truckman hardtop to my pickup?

Can I convert my manual locking hardtop to remote central locking?

How can I make my hardtop more secure?

Can I respray my hardtop?

Do I need to order a J-Brace with my hardtop?

Can I drive with the rear tailgate door on my hardtop open?

Is my Roll Bar compatible with a Roller Shutter?

Roll Bars

Do you have to drill holes to fit the tailgate lift kit?

Tailgate Dampers

What is difference between the 7-pin and 13-pin Tow Bar kit?

What is the towing capacity of your Tow Bars?

Tow Bars

I'm not in the UK, can I order from Truckman?

I am not in the UK so I am VAT exempt, will I be charged VAT?

Can I arrange to collect my order?

What delivery options do you provide?

Delivery

Can Truckman fit my order for me?

Can you fit at my home?

How long will I need to wait while you fit the accessory?

Fitting

What payment options do Truckman offer?

Is it safe to send my debit/credit card details over the web?

Payment

How do I return an item?

Can I exchange my item?

Returns & Refunds

What is the warranty on a Truckman hardtop?

What is the warranty on Truckman spare parts?

Is glass covered under warranty?

My hardtop is leaking water, can you help?

Warranty

Customer Service

What do I do if my hardtop locking system has stopped working correctly?Updated 10 months ago